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Returns


ALL SALES ARE FINAL.

No returns are accepted, which includes refunds, store credit or exchanges. No exceptions.

Discounts valid at buybouquet.com cannot be applied to previous purchases or combined with any other offer. Terms are subject to change without notice.

If you have any questions or concerns, please e-mail us at hello@buybouquet.com

YOUR PACKAGE IS LOST?

We ship via DHL Express for all international orders, which provides secure and easy trackable methods of shipping, if your package gets lost in transit we will do everything we possibly can to assist you to locate it.

We cannot be held responsible for packages once proof of delivery is generated.

RECEIVED A DAMAGED/WRONG ITEM?

Mistakes happen. We stand by our goods and services and want all our customers to be satisfied with their purchase. We will always do our best to take care of our customers.

If you received a damaged or wrong item please email immediately at hello@buybouquet.com